David Root (1982)
David is a second Generation Owner of Root Brothers. David serves as Company President with over 26 years in the industrial supply business. Staying ahead of the technology curve is something David strives for every day. “As a company, we strive to be technologically advanced and solving our customers’ problems.” His focus has resulted in strong, long-term customer relationships. David is a service-disabled veteran. His leadership has provided the growth of Root Brothers into the new millennium.
“We provide solutions to our customer by building on a foundation of performance excellence.”
Gary Root (1991)
Vice-President - Operations
Gary is a third generation owner at Root Brothers. He serves as Vice President. In this position, he is responsible for the daily operation of the business and defining our long term goals. He integrates our financial strength into satisfying the technological and distribution expectations of our customers. His focus has resulted in our long term viability as a supply chain partner to our customers.
“The only place success comes before work is in the dictionary.”
Aaron Root (1994)
Vice-President of Sales & Marketing
Aaron is a third generation owner. He has held several positions during his career here at Root Brothers. Aaron now serves as Vice President of Sales and Marketing. His drive is to provide the very best customer service to our customers by focusing on our core values. With his leadership, the company has grown as he encourages each employee to perform to the company’s highest standards. His example of leadership has proven to be one of the company’s greatest assets. Aaron is an OIF veteran and applies the same leadership to Root Brothers as he did as an officer in the United States Navy.
“It is not the strongest of the species that survives, or the most intelligent, but the one most responsive to change.”
Michael Dye (2005)
Senior Account Manager
Mike is a designated Account Manager who approaches his role with a competitive spirit that drives him to provide immediate responsiveness and in-depth service to our customers. His sales management and professionalism provides our existing and new customers with confidence. Building and maintaining strong, long-lasting customer relationships is what separates him from others in the field. He also instructs and holds new junior account managers to his standards as well provides administrative help for the sales department.
“It’s never crowded along the extra mile.”
Gary Miller (2013)
Telecom Specialist/Senior Account Manager
Gary comes to Root Brothers with over 33 years of Telecom experience. He started with Illinois Bell as Lineman and later became a cable splicer as well as doing some repair work when needed. During the course of his career he saw many mergers leading up to AT&T. Gary spent 15+ years on staff as a technical support manager while spending his last 10 years doing technical product evaluation and support. Gary’s acumen and experience make him a valuable asset to our telecom team.
“There is great satisfaction in knowing the job was done right the first time, working to exceed the customer’s expectations, and building relationships with our customers.”
Jeff Lindekugel (2004)
Outside Account Manager
Jeff is a person who perceives challenges as opportunities. He typifies the customer service mindset by providing an important value added element in all his dealings. His diverse knowledge of products allows him to address each of their needs which in turn help ensure the short and long-term success of the customers he serves. Jeff represents himself and Root Brothers with the kind of professionalism that is rare today.
“Building business friendships is just as important today as it ever was, it is critical in building trust with other professionals.”
Robert Czajkowskyj (2017)
Government Account Manager
Robert understands the importance of not only meeting, but exceeding, the expectations of our customers. He provides personal service and attention to detail with each customer to help them achieve their business goals. Robert takes pride in his ability to learn what is important for the customer while offering resourceful solutions. As a diligent account manager, he follows through and communicates on each step of the order process, ensuring customer satisfaction.
“A satisfied customer is the best business strategy of all.”
Bobbie Mitchell (2006)
Business Development Manager
Prior to joining Root Brothers, Bobbie was a Strategic Sales Manager for Sprint North Supply. Bobbie was also a Senior Contract Manager for Ameritech and SBC with responsibilities for MROs and Tools, Data Services and Alliance contracts until 2000. Mitchell holds a bachelor’s degree in Business and Management from Louis University, a certificate in Purchasing Management from DePaul University and is a Certified Purchasing Manager. Bobbie is a professional in every sense of the word; she understands what it takes to get the job done.
“Maintaining competitive prices and excellent customer service is the only way to become a company others learn to depend on – Root Brothers is that company.”
Charlene Neace (1982)
Inside Account Manager
Charlene has seen many changes over her career with Root Brothers and has held several roles until being promoted to her current position. As an inside account manager, her extensive knowledge and experience provides both customers and fellow associates with quick access to solutions. Charlene brings almost three decades of product knowledge to assist our customers in sourcing their supply chain needs.
“Continually adapting to change is how we provide solutions to the changing needs of our customers.”
Rebecca Pachniak (2007)
Inside Account Manager
Rebecca is a strong member of the Root Brothers Team. As a Municipal/Industrial Sales Manager, Rebecca’s background in the Fastener industry has helped our customers gain the best possible success. Rebecca listens carefully to her customer’s needs providing quotes, options, expedites – all in the quickest manner possible. Working closely with our customers allows Rebecca to find the most beneficial supply solution, which in turn creates lasting professional relationships.
“Changing quickly to meet our customer’s emerging demands has been central to our success.”
Elizabeth Vargas (2013)
Inside Account Manager
Elizabeth leads the Root Brothers Vendor Management Inventory Programs. Her ability to plan ahead for our customers has made our company a leader in the market. Her Greatest strengths are her passion, drive and leadership to make sure her customer is always taken care of. She thrives on challenges, particularly those that expand the company’s reach.
“Opportunities are usually disguised as hard work, so most people don’t recognize them.”
Ted Brzek (2016)
With over 25 years in the MRO market, Ted’s capabilities and knowledge are what make him a true asset to Root Brothers. He came up in the industry, starting in warehouse positions and as he gained experience and knowledge he worked his way up to an account manager. Ted’s abilities and exceptional follow-through have put him in place to oversee the day-to-day operations of order processing and logistics for our customers.
“Don’t work for recognition, but do work worth of recognition.”
Dori Ward (1981)
Accounts Payable Manager
Dori’s experiences exemplify how hard work and a hunger for knowledge can contribute to a company’s success. While holding many titles over the years with the company, she has never failed to help keep the company focused on its people, including customer and associates. It does not matter which hat Dori is wearing: Office Manager or Accounts Payable Supervisor, she shares her work experiences while continuing to build her own knowledge.
“One thing an exceptional employee never says is, “That’s not my job description.” Exceptional employees work outside the boundaries of job descriptions.”
Anna Trembach (1975)
Accounts Receivable Manager
Anna is an innovative problem solver paying close attention to details. The needs and expectations of the customer are her motivation. Her expertise is taking information and delivering a solution which benefits both her internal and external customers. Her leadership qualities are only the beginning of her numerous abilities which she uses in her role as Account Receivable Manager.
“Hard work spotlights the character of people: some turn up their sleeves, some turn up their noses, and some don’t turn up at all.”
Stephanie Arias (2018)
Stephanie joined the Root Brothers team in 2018 and has worked in various departments. She has made a new home in the company as our Expediting Manager. Stephanie is incredibly positive and has become an integral asset to both our customers and Root Brothers. She is always eager to help and is willing to work with both our vendors and customers in solving any problems that arise in fulfilling our customer needs and requirements. With her excellent service and team support she is an indispensable element in Root Brothers surpassing our stocking and delivery goals thereby providing better service to our customer.
“Either you run the day or the day runs you”
Cindy Perez (2017)
Customer Service Representative
Cindy Perez’s education and work experience in customer service make her a valuable asset in building successful relationships. She pays exemplary attention to detail in everything she does, and she works to stay ahead of daily tasks in order to better assist her customers and colleagues. Cindy is willing to go that extra mile, and along with her keen insight into business operations, she has a strong commitment to fulfilling her customers’ needs. Cindy enjoys learning all there is to know about her customer’s business in order to better assist them with their production needs and support with any challenges that may arise.
“Success is no accident. It takes a vast amount of hard work, knowledge, sacrifice, and perseverance.”
Jennifer DeYoung (2019)
Inside Account Manager
Jennifer has taken an atypical path to her position as an inside account manager here at Root Brothers. Her background in both Education and the Theater Arts has given her the confidence to succeed and the drive to produce results in any new challenge that life presents. With this fresh outlook and perspective, she is able to see the bigger picture, key in on details, as well as understand the flow of the business. She has always prioritized customer service and satisfaction no matter the situation. By nature she enjoys engaging and interacting with her customers while being dedicated to fulfilling their needs.
“There is no second chance to make a good first impression”
Jennifer L Méndez (2018)
Inside Account Manager
I have over 10 years of customer service experience, and I have learned that word of mouth can make or break a company. A positive experience is appreciated, but a negative experience spreads like wildfire. I treat everyone I come across with care and respect, and am loyal to a fault. I will try to meet and exceed expectations. Without customers, there is no business, so I value the customers that keep this business going.
“You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.”
Karina Alvarado (2019)
Karina takes great pride in her attention to detail and exceeding the customers’ expectations. With a background in business development and customer service, Karina understands the importance of great communication with her customers, which enables her to resolve any issues which arise throughout the order process. Karina’s experience has taught her to be patient and to maintain a positive attitude. She believes in a “whatever needs to be done” approach to fulfill the unique needs of her customers, and partners with her customers to identify processes to enhance the customers experience doing business with Root Brothers.
“Know what your customers want most and what your company does best. Focus on where those two meet.”